Shipping policy

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Shipping Policy – Satish Fashion

Effective Date: 21 March 2026

At Satish Fashion, we aim to process and deliver your orders safely and within the estimated delivery timeframe. Please review the following Shipping Policy before placing an order.

1. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation and payment verification.

Orders placed on Sundays or public holidays may be processed on the next business day.

2. Delivery Time

After dispatch, orders are generally delivered within 3–7 business days, depending on the delivery location and courier service.

Delivery times are estimates and may vary due to circumstances beyond our reasonable control.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before the order is completed.

Any applicable free-shipping offer will be subject to the terms displayed on the website at the time of purchase.

4. Delivery Areas

We aim to deliver orders to serviceable locations across India. Delivery availability may depend on the courier partner's serviceability for the customer's PIN code.

5. Order Tracking

Once an order has been dispatched, tracking information may be provided to the customer through the contact details provided during checkout.

Tracking updates are generated by the applicable courier or logistics partner and may take some time to become available.

6. Delivery Delays

Although we aim to meet the estimated delivery timeframe, delays may occur due to:

  • Courier or logistics issues
  • Weather conditions
  • Public holidays
  • Natural events
  • Transportation disruptions
  • Incorrect or incomplete address
  • High order volumes
  • Remote or difficult-to-service locations
  • Technical or operational issues
  • Other circumstances beyond our reasonable control

We will make reasonable efforts to assist customers when a delivery is delayed.

7. Incorrect Address

Customers are responsible for providing a complete and accurate shipping address, including:

  • Full name
  • House/building number
  • Street/locality
  • City
  • State
  • PIN code
  • Valid contact details

Satish Fashion may not be responsible for delivery failures caused by an incorrect or incomplete address provided by the customer.

8. Damaged or Tampered Package

Customers are advised to inspect the package upon delivery.

If the package appears damaged or tampered with, please notify the delivery partner where possible and contact us as soon as possible.

Photos or videos of the package and product may be requested to assist with the investigation.

9. Wrong, Missing or Damaged Products

If you receive a wrong, missing, damaged, or defective product, please contact customer support within 7 days of delivery.

The issue will be reviewed according to our Return & Refund Policy.

10. Courier Partners

Orders may be delivered through third-party courier and logistics providers. Delivery timelines and tracking updates may therefore depend on the respective courier partner.

11. Delivery Attempts

The courier partner may make multiple delivery attempts according to its operational procedures. Customers should remain available at the provided delivery address and ensure their contact details are correct.

If a package is returned to the sender because of repeated failed delivery attempts or an incorrect address, additional shipping arrangements may be required.

12. Cancellation After Dispatch

Once an order has been dispatched, cancellation may not always be possible. In such cases, the applicable return procedure may need to be followed.

13. Shipping & Consumer Rights

This Shipping Policy is intended to operate alongside applicable Indian consumer-protection and e-commerce requirements. The Department of Consumer Affairs lists the Consumer Protection (E-Commerce) Rules, 2020 and the Consumer Protection (E-Commerce) (Amendment) Rules, 2026 among the applicable rules. Consumer Affairs

Nothing in this policy is intended to restrict any consumer right or remedy that cannot legally be excluded.

14. Contact Us

For questions regarding shipping, delivery, tracking, or delayed orders, please contact us through the customer-support details provided on our website.

Satish Fashion
Legal Name: Jilsana
GSTIN: 36CSNPJ1578H1ZC

Business Address:
Floor No. 2, Building No. 3, Jilsana
Hyderabad Vijayawada Highway
Hyderabad, Telangana – 500031
India